Reward Gateway (IRE) Limited ("we", "us" or "our") want you to make the most out of Kudos (the "programme", "Kudos") operated on behalf of Tyndall National Institute (the "administrator")
We’ve tried to make these Terms and Conditions as easy to read as possible, so if we haven't made anything clear please get in touch
General
We get into more detail about how we protect your personal info in our Privacy Notice.
Unless there’s an emergency or special update, we won’t shut the website without notice.
Your Account
The administrator will let us know if you should have an account on Kudos. If they let us know that you should not, for a minimum of sixty days after they inform us, you’ll still be able to access your account and make transfers.
For everyone's safety, if we feel your account may be linked to fraudulent or commercial activity we will suspend your access to investigate.
Website Content
We do our best to provide you with the best and most accurate information. If we make a mistake we'll put things right so you don't lose out.
You should check any additional third-party Terms & Conditions carefully. If something does go wrong, we will do all we can to help.
Kudos is protected by trademarks and copyright. If you want to copy information from it please contact us for permission first – that way we can make sure we’re all on the same page together.
All other content of the website is provided to us by Tyndall National Institute. We have no say on that content, so we can’t take any responsibility or liability for its accuracy.
Our Liability
Please read information on The Site or any website that you visit from a link on The Site, carefully. We always try our best to help on any issues that arise, but we can't take responsibility for any losses that are a result of your decision - unless we've done something deliberately negligent or underhand, and we have zero intention of doing that.
We are constantly working to improve our service. If you wish to raise any feedback or complaint regarding the service that we provide, we are always keen to investigate. In order for us to fully investigate and provide a response please use our "I have some feedback on the way this website works" ticket form by contacting us from our Help and Support section. Alternatively you can ask our Helpdesk team to pass your feedback or complaint to a Team manager.